Algorithms are binary. Accessibility is human. Automated tools catch the technical syntax, but fail the lived experience of your users.
Average rate of WCAG failures missed by industry-leading automated tools.
Current AI cannot determine if an alt-text description is actually helpful or merely present. It sees 'image.jpg' as valid content.
Failure Rate
of the top 1M homepages fail WCAG 2.1 compliance despite using automated overlays.
Legal actions involve issues that automated scanners marked as 'Pass'.
Automated tools provide a false sense of security. Manual audits are the only defense recognized by regulatory bodies during compliance reviews.
Where software sees code, we see the user journey. Our experts focus on three critical pillars automation ignores.
Software can't tell if a logical reading order makes sense. We ensure keyboard navigation and screen readers follow the narrative intent of your design.
Accessibility isn't just about 'access'—it's about the experience. We audit for dignity, clarity, and the emotional resonance of your digital interface.
Dynamic widgets, custom drag-and-drops, and multi-step forms baffle automated bots. We test every hover, click, and focus state manually.
| Category | Automated Scans | Manual Audits |
|---|---|---|
| Coverage | 25-30% of WCAG Guidelines | 90%+ of WCAG 2.1 AA/AAA |
| Nuance | Literal code verification | Contextual UX interpretation |
| Legal Standing | Negligible defense in court | Strong defensible documentation |
| Context | Disconnected elements | End-to-end user journeys |
A major Canadian retailer used an automated overlay that promised instant compliance. Their dashboard showed a "100% Green" status.
The automation missed that the "Checkout" button was unreachable via screen reader due to a hidden z-index overlay.
Product filters were visually clear but lacked any semantic labels, making search impossible for visually impaired users.
Get a comprehensive report from certified AODA specialists that actually holds up in a compliance audit.